How do I activate server-side imprinting?

You can enable cloud deployment during initial onboarding via the Connect option on your Exclaimer dashboard. To set it up later, go to the Settings menu, select Mail Flow , then choose Connect to (your preferred email platform) . Follow the on-screen instructions to authorize Exclaimer and set up server-side imprinting.

Does cloud deployment add any security risks to our email flow?

No. Emails are routed through Exclaimer’s Azure-based service within your local region, using email platform connectors. No email content is stored, and security standards such as ISO 27001, ISO 27018, and GDPR compliance are built in. Data is encrypted end-to-end with TLS protection, and advanced security measures such as firewalls, intrusion prevention systems (IPS), and active DDoS protection are in place to defend against cyber threats.

Can users change or remove their signatures?

No. Because signatures are applied server-side after the email is sent, end users can’t alter or bypass them. This guarantees that every message carries the approved signature and required disclaimers.

Will users see their signature while composing an email?

Because signatures are applied in the cloud, they aren’t visible while the user is writing their message. However, Exclaimer Cloud can also be paired with our Outlook add-in or Google Workspace app. This gives users a live preview of their signature as they type, while still ensuring the approved signature is applied server-side after sending. However, applied signature visibility in the sent items folder can be toggled on in your mail flow settings for both M365 & Google Workspace.

What happens if Exclaimer is unavailable — will our emails still be delivered?

Yes. Email delivery is never interrupted. Our 24/7/365 monitoring automatically detects any service alerts, with escalation chains that notify Exclaimer’s senior technical team immediately. In the highly unlikely event that the signature service at a regional datacenter is affected, your organization’s emails will not be lost. As soon as the issue is resolved, email continues to be sent as normal, with signatures resuming automatically. Exclaimer also uses high-availability clusters, automated load balancing, and continuous data synchronization to ensure seamless failover. Scheduled updates are deployed during off-peak hours, and the service is stress-tested to guarantee reliability.

Why is Exclaimer the best option for my business?

Exclaimer has been the leading signature management solution for 25 years. We are the only solution that has a 100/100 security scorecard. Our modern cloud-based technology will save your team time, save your business money, and allow you to easily implement disclaimers and brand requirements across signatures.

Brand Kits are Exclaimer’s central place for managing brand assets across employee communications. They store approved logos, fonts, colors, banners, meeting backgrounds, and disclaimers in one kit and apply them consistently across connected email signatures and video meetings, so employee communications stay on-brand automatically.

Who are brand kits for?

Brand Kits are perfect for organizations managing multiple brands, regions, departments, or subsidiaries—especially those going through rebrands, growth, or M&A activity.

How do I access Brand Kits?

Brand Kits are available with all Exclaimer plans. Log in to your Exclaimer account and go to Settings (Cog icon) > Brand Kits to create or edit your Brand Kits.

How do Brand Kits keep email signatures consistent?

Regardless of how complex your organization's structure may be, brand assets are stored and managed in one place. When assigned to signatures, Brand Kits ensure every employee email follows the correct brand guidelines.

What types of assets can I manage with Branding?

With Brand Kits, you can define logos, icons, fonts, colors, and banners for all of your brands, offices, regions etc. These assets are then available to use in any email signature design, for any of your teams. Pro users can enjoy this same brand-consistency on their organization’s meeting backgrounds using our Meeting Branding feature .

How do I add a brand asset to a new signature?

For each signature, select your brand kit from the dropdown. Then, when you add text or image assets in the Signature Designer, your assigned Brand Kit defaults (fonts, colors, and logos) are applied automatically. For example, when adding an Image/Logo element, simply select “Brand Image” as the source to choose from the pre-defined assets stored in the Brand Kit.

How do I upload and manage brand images?

Within Brand Kits, you can upload up to three images in different shapes, add alt text and hyperlinks, and make them available for use in your signatures.

Can I add assets while creating a signature if none are uploaded yet?

Yes. A placeholder appears will appear If there are currently no brand images defined. Once you upload your images to the assigned Brand Kit, they’ll automatically update in your design. For more information, see How to use Branding in a signature .

Can I preview changes before they go live?

Yes. While updates apply automatically, you can review them in the Signature Designer to confirm everything looks correct before finalizing and deploying to your users.

How do Brand Kits save time when managing email signatures?

Centralizing brand assets into set Brand Kits for each of your brands eliminates repetitive tasks like re-uploading the logos or defining colors and copying hex codes for every signature, across each of your brand's templates. Updates to every Brand Kit applies everywhere it is linked, reducing manual work, cutting down on errors, and streamlining brand management at scale.

Exclaimer has been the leading email signature management solution for 25 years and is the simplest way to manage email signatures at scale. Exclaimer is the only email signature management platform with Brand Kits—keeping assets in one place and updating them everywhere automatically.

How does Exclaimer integrate with Google Workspace for email signature management?

Exclaimer integrates directly with your organization’s Google Directory to sync user information automatically. It applies accurate, branded email signatures across your Google Workspace environment. Choose from server-side, client-side, or hybrid deployment for seamless signature management across all devices and email clients.

Is my data secure when using Exclaimer with Google Workspace?

Yes. Data security is a top priority for Exclaimer. All email traffic is encrypted with end-to-end TLS encryption and protected by advanced firewalls, intrusion prevention systems (IPS), and proactive DDoS defenses. Rigorous DevSecOps practices ensure security is embedded at every stage, from development to deployment.

What compliance standards does Exclaimer meet for Google Workspace?

Exclaimer adheres to recognized global standards, including SOC 2 Type II, ISO 27001, ISO 27018, HIPAA, and Cyber Essentials. Regular independent audits verify compliance, giving your organization confidence in meeting industry regulations.

How does Exclaimer ensure reliability for Google Workspace users?

Exclaimer employs an Active-Active infrastructure hosted in Microsoft Azure datacenters. This setup guarantees high availability, automatic failover, and consistent performance, ensuring email signatures are applied reliably across all Google Workspace emails.

Is Exclaimer suitable for enterprise-level Google Workspace environments?

Yes. Exclaimer is designed to handle organizations of all sizes, including large enterprises with complex IT systems. It offers centralized management, role-based access controls, and advanced compliance features, alongside a robust, scalable architecture for secure and reliable performance.

Can Exclaimer support regulated industries using Google Workspace?

Yes. Exclaimer is built for regulated industries, offering precise control over signature content, automated legal disclaimers, and secure template management. By managing signatures centrally at the server level, organizations maintain compliance with regulations like HIPAA and GDPR, while ensuring brand consistency and data security.

Does Exclaimer impact email deliverability or introduce delays?

No. Exclaimer is designed to ensure seamless email flow with no impact on deliverability. Client-side signatures are applied directly in Gmail, while server-side signatures are processed with minimal latency using intelligent load balancing and high-performance Microsoft Azure infrastructure. Exclaimer continuously monitors email processing to ensure compliance and branding without introducing bottlenecks or affecting email performance.

Can users modify their own email signatures?

IT teams have full control over signature management and can choose to enforce strict compliance or allow limited customization. Legal disclaimers, logos, and brand elements can be locked to prevent unauthorized edits, while select user-controlled fields, such as pronouns or certifications, can be enabled within predefined templates. Marketing teams can also be granted access to update signature banners dynamically, without requiring IT intervention.

How Burris Logistics standardized email signatures for 2,000+ employees with Exclaimer

HQ:

Milford, Delaware, United States

Industry:

Food Distribution & Logistics

Size:

2,000+ employees

Features used:

Background

Burris Logistics is one of the largest temperature-controlled food distribution companies in the United States, handling fresh and frozen products for customers nationwide. Founded in 1925, the company is still family-run today, now led by the fifth generation of the Burris family, and employs more than 2,000 people across the country.

With that many people sending email on the company's behalf every day, Burris Logistics needed every email signature to look the same, no matter who sent it or where they worked. Getting there wasn't as simple as writing a policy and hoping everyone followed it.

Before

Employees building their own, off-brand email signatures
A written email signature policy nobody consistently followed
No way to check or correct 2,000+ signatures by hand
A fix that had to work natively inside Google Workspace, ruling out most tools built for Microsoft

After

Every email signature centrally set and automatically applied
One on-brand template, with no room to improvise
Full companywide coverage without checking a single inbox
Deployed natively on Google Workspace, with no migration required

Burris Logistics' challenge

Burris Logistics employs people across the U.S., so they had found updating email signatures difficult. While they had a standard procedure in place, employees would ignore instructions and create templates that were off-brand.

Inconsistent branding: Despite a company-wide email signature policy, employees kept building their own versions. Every one shipped a slightly different Burris Logistics to the outside world.
No practical way to enforce it at scale: With 2,000+ people across the country, checking or correcting signatures individually wasn't something any team had the bandwidth for.
A Google Workspace-only pool of options: The fix had to work natively inside Google Workspace, which narrowed the field considerably.
No appetite for a blind leap: With that many people depending on it working, Burris Logistics needed to see it succeed on a smaller scale before betting the whole company on it.

2,000+

employees with one, centrally managed email signature

scale-up from the initial pilot to full rollout

Zero

new email signature policies needed since rollout

How Exclaimer helped

Burris Logistics had acquired Streamline Logistics, an Iowa freight company already running its email signatures through Exclaimer on Google Workspace. Streamline's team knew exactly what the product could do, and pushed for Burris Logistics to use it too.

Being a Google shop, Burris Logistics wanted proof before it committed companywide. So Exclaimer helped set up a pilot for 500 users first, with support on hand throughout. The trial ran cleanly, and Burris Logistics moved fast from there.

With Exclaimer, Burris Logistics can:

Deploy natively on Google Workspace, matching the platform Burris Logistics already ran on, with no migration required.
Prove it on a smaller scale first, testing with 500 users before asking IT to commit the other 1,500+.
Scale to the full workforce fast, rolling out to every employee once the pilot held up.
Replace a policy with a system, so consistency no longer depended on employees remembering the rules.

How Burris Logistics standardized email signatures for 2,000+ employees with Exclaimer

Background

Before & after

Burris Logistics' challenge

The results

How Exclaimer helped

See more customer stories