The U.S. Business Email Report 2025
What 1,000+ U.S. IT leaders revealed about the overlooked risk in business email.
In the U.S., email remains the primary channel for high-trust, business-critical communication. It’s how contracts are confirmed, policies shared, and legal obligations logged. While collaboration tools keep teams connected, email is still the most auditable, traceable way to do business.
Yet this year’s U.S. Email Report—based on insights from more than 1,000 IT leaders—shows that email remains one of the least governed parts of the tech stack.
Disclaimers aren’t consistently applied. Signatures are still updated manually. Branding varies across departments. And ownership is fragmented between IT, compliance, marketing, and HR with no clear lead.
IT teams are expected to enforce compliance, maintain security, and protect brand trust without the right tools to do it.
Email isn’t broken. But it’s under strain. And when that happens, gaps appear.
This report explores how U.S. organizations are managing email in 2025 and what needs to change before those gaps become risks. Get your copy now.
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